Terms of Service

1. Acceptance of Terms

By accessing and using TraDuotech's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

TraDuotech provides human-touch customer support services with EMEA focus, delivering full ownership of mission-critical support tasks. We also offer integrated support for growth and transformation initiatives. Specific services, deliverables, and timelines will be outlined in individual service agreements.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our services

4. Intellectual Property

All content, materials, and intellectual property on this website remain the property of TraDuotech. Deliverables created specifically for clients as part of customer support service engagements will be addressed in individual service agreements.

5. Limitation of Liability

TraDuotech shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for our services.

6. Indemnification

You agree to indemnify and hold TraDuotech harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

7. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or our business.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions, reflecting our EMEA operational focus.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page.

10. Contact Information

For questions about these Terms of Service or our customer support services, please contact us at:

Email: hello@traduotech.com
Address: London, United Kingdom