Human Touch Support as a Service

Human-Touch Support
as a Service.

It's not because it's human touch support that we cannot leverage tech, automation, and AI to help customers. Humans will always be in the loop at each critical point in the process. Choose from predefined plans with full ownership or custom on-demand services that integrate with your team.

SaaS Growth
Acceleration

Transform your SaaS company's growth trajectory with data-driven strategies that generate qualified leads, optimize conversion funnels, and unlock European market opportunities.

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Past Successes

  • Clients have achieved 180% increases in qualified leads within 90 days
  • Delivered 60% efficiency boosts through CRM workflow optimization
  • Enabled successful market entry across 15+ European territories
  • Provided full ROI transparency through real-time performance dashboards

What's Included

Lead Generation

Multi-channel strategies including LinkedIn outreach, content marketing, paid acquisition, and partnership development.

Clients achieved 3-5x lead increases

CRM Optimization

Workflow automation, pipeline optimization, and team training to maximize conversion rates and reduce friction.

Delivered 60% efficiency improvements

European Market Entry

Localization strategy, regulatory compliance, partner networks, and go-to-market execution across 15+ territories.

Proven in 15 markets

Analytics & Reporting

Real-time dashboards, KPI tracking, and monthly strategic reviews to ensure continuous improvement and ROI visibility.

Weekly insights

Implementation Timeline

1
Discovery & Strategy (Week 1-2)

Deep-dive into your business, market analysis, competitor research, and custom growth strategy development.

2
Setup & Integration (Week 3-4)

CRM configuration, tool integration, team training, and campaign setup across all channels.

3
Launch & Optimization (Month 2-3)

Campaign execution, continuous A/B testing, performance monitoring, and rapid iteration based on data.

4
Scale & Results (Month 3+)

Scale successful channels, expand market reach, and deliver sustained 180% lead growth.

UK-Based, EMEA-Focused

EMEA Customer Support
& Care Services

Your favourite customer support agency, UK-based with EMEA reach. We provide the personal human touch that AI cannot replace—building genuine rapport with your customers. Delegate your cases and emails to us with complete trust. We handle everything from IT/tech support to general customer care, removing the burden from your shoulders while ensuring every customer feels valued and heard.

SaaS Startups

Critical-stage startups needing reliable support while you focus on product and fundraising. We handle your customers, you handle growth.

Small-Medium Businesses

Breathe easier and focus on other priorities. We become your customer care team, handling support so you can scale without hiring stress.

Growing Enterprises

Post-ERP implementation maintenance, stabilization, and mission-critical support. We keep your systems running while you drive innovation.

What We Offer

Post-Implementation Support
ERP and SaaS maintenance, stabilization, and ongoing optimization after your initial rollout.
Mission-Critical Task Support
Handle urgent, high-priority tasks that need expert attention while your team focuses on strategic work.
Human-First Customer Support
The personal touch that AI and automation cannot replicate. We build genuine rapport with your customers, managing cases and emails with empathy and care—not just IT/tech queries, but every customer interaction.
Trusted Case & Email Management
Delegate with confidence. We become your reliable support team, handling queries, tickets, and customer success while you focus on strategic growth. Remove the burden—we ensure every customer feels the human touch.
Transparent Pricing - No Hidden Costs

Why Choose Human-Touch Support?

AI Cannot Replace Us
Real humans building genuine relationships with your customers—empathy, understanding, and personal care that automation can't deliver
UK Business Hours, EMEA Focus
Same timezone coverage across European markets with instant, human responses during your working day
Native English Support
Clear communication, cultural understanding, professional service
Flexible Scaling
Small, medium, or large—we adapt to your business needs
Transparent Costs
No hidden fees, clear pricing from day one

Digital Transformation:
SaaS-ERP & AI Agents

Transform your operations with enterprise-grade SaaS-ERP solutions and intelligent AI agents that orchestrate your tech stack. We help you integrate agentic automation to drive real transformation—whether through open-source or closed-source LLMs, tailored to your unique needs.

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Past Successes

  • Clients have achieved 25-40% reductions in operational costs through automation
  • Deployed AI-powered orchestration across complex enterprise tech stacks
  • Delivered 70% improvements in process efficiency and operational visibility
  • Built scalable solutions with both open-source and enterprise LLMs

What's Included

AI Agent Integration

Deploy intelligent AI agents that orchestrate workflows across your tech stack. From open-source LLMs to enterprise closed-source solutions—tailored to your needs and compliance requirements.

Agentic automation layer

SaaS-ERP Implementation

Full deployment of enterprise-grade ERP systems, data migration, integration with existing tools, and process optimization to match your workflows.

Flexible timelines: 60-90 days for standard implementations

Tech Stack Orchestration

Add an intelligent orchestration layer above your existing systems. AI agents coordinate between tools, automate decision-making, and drive real transformation across departments.

Cross-system automation

Custom AI Use Cases

Strategic consultation to identify AI opportunities specific to your business. We help you leverage AI agents for procurement, supply chain, customer service, analytics, and more.

Tailored to your needs

Implementation Timeline

We adapt to your needs. Simple, low-code implementations with minimal integrations typically complete in 60-90 days. Enterprise implementations with complex requirements require additional discovery and scoping.

1
Discovery & AI Strategy (Week 1-2)

Requirements gathering, tech stack analysis, AI use case identification, and implementation roadmap for both ERP and agentic automation.

2
System Setup & AI Agent Deployment (Week 3-6)

ERP configuration, AI agent integration (open-source or closed-source LLMs), orchestration layer setup, and workflow automation.

3
Testing & Training (Week 7-10)

AI agent testing, system integration validation, team training on both ERP and AI tools, documentation, and refinement.

4
Go-Live & Continuous Optimization (Week 11-12)

Full deployment, AI agent orchestration activation, performance monitoring, and ongoing optimization as you scale and grow.

Ready to get started?

Book a free 30-minute discovery call to discuss your goals and see if we're a good fit.

Book Free Discovery Call