Human-Touch
Customer Support as a Service.
UK-based customer support agency that takes full ownership of your mission-critical support tasks. It's not because it's human touch support that it means we cannot leverage tech, automation, and AI to help customers—it means humans will always be in the loop and we will represent your brand and ensure that your customers stay with you. Humans will always be in the loop at each critical point in the process.
Our Core Value
Why Choose Our Customer Support
We take full ownership of your mission-critical support tasks, delivering the human touch that AI and automation cannot replicate.
Focused Attention
Maximum 8 clients at once. You're not just another account number—you get our full strategic focus and deep expertise.
Rapid Results
See measurable improvements within 60-90 days. Our proven frameworks eliminate the trial-and-error phase.
Zero Fluff
No corporate jargon or buzzwords. Just honest assessments, clear strategies, and tangible outcomes you can measure.
Data-Driven
Every decision backed by data. Real-time dashboards and weekly insights keep you informed of progress and ROI.
Hands-On Partnership
We don't just consult—we execute. From strategy to implementation, we're in the trenches with your team.
European Expertise
Deep knowledge of 15+ European markets, regulations, and buyer behaviors. Successfully launched across the region.
Trusted by SaaS leaders
Here's what our clients say about working with us.
Limited Availability
"TraDuotech transformed our lead generation in under 90 days. We went from 20 qualified leads per month to 65+. The team's European market expertise was invaluable."
"The boutique approach makes all the difference. Unlike big agencies, we actually speak to decision-makers every week. Our CRM efficiency improved 60% in the first quarter."
"They helped us launch in 8 European markets in 6 months. The regulatory knowledge and local partnerships saved us at least 12 months of trial and error."
Why work with us?
We deliver measurable results through expertise, not promises.
Proven Results
180% average increase in qualified leads within the first quarter. Not projections—actual delivered results from boutique engagements.
Boutique Focus
Maximum 8 clients at once. You get our undivided attention and deep expertise.
Rapid Implementation
Clients typically see results in 60-90 days through our proven implementation framework.
Customer Support with Integrated Dimensions
Our core offering is EMEA Customer Support with full ownership of mission-critical tasks. We also provide integrated support for your growth and transformation initiatives—working alongside your team.
EMEA Customer Support & Care
Our core offering. We take complete ownership of your mission-critical support tasks. Human-first customer care that AI cannot replicate—handling everything from ERP/SaaS support to email and ticket management.
- Full ownership: ERP/SaaS support, Email & Ticket management
- Mission-critical tasks: Third-party due diligence, Case management
- Human touch: Building rapport with your customers—empathy AI can't deliver
SaaS Growth Support
We integrate with your team to accelerate growth. We don't take full ownership—we work alongside your team for lead generation, CRM optimization, and European market entry.
- Collaborative: We work with your sales & marketing team
- Proven results: 180% average lead increase across engagements
- EMEA expertise: European market entry across 15+ territories
Digital Transformation & AI Support
We integrate with your team for transformation initiatives. We don't take full ownership—we work alongside your technical team for ERP implementation and AI agent integration.
- Collaborative: We work with your technical & operations team
- AI orchestration: Intelligent agents across your tech stack
- Cost reduction: 25-40% operational savings in past engagements
Transform your SaaS growth in 90 days
Join the select group of SaaS companies working with us. We're accepting 2 new clients this quarter.
Don't wait—start your growth journey today
We limit ourselves to 8 active clients to ensure exceptional results. With only 2 spots left this quarter, now is the time to secure your place.
Free 30-minute strategy session • No obligation • Response within 2 hours
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your SaaS?
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